COMMUNITY

FAQ

Q[Common] I have a question that is not in the FAQ. Who should I direct my question to?
A

Please contact us by phone or email. Hours of Operation (during Semester: 08:30-17:30, during vacation: 10:00-17:00, lunch time: 12:00~13:00), please note that we may not be able to immediately address inquiries submitted during non-operating hours.

Q[Common] After I click on the program (tutoring, workshops, special lectures, and events) information or application button, the site requests login information. Do I need to sign up separately?
A

For Hanyang University family sites such as the Center for Creative Convergence Education and the HY-LU homepage, Hanyang University students can log in using their HY-in ID and password. On the other hand, external users will need to sign up. Please refer to the instructions provided on each site. 


Q[Common] Who is eligible to join the Writing Center program?
A

Tutoring is provided only to students who are currently enrolled. (graduate students who have completed their coursework are also eligible). Please note that students on leave of absence, graduates, and deferred graduates are not eligible for the program. For workshops, special lectures, or events, please refer to the “participants” section of each program uploaded on the HY-LU website.